Right of withdrawal
In compliance with the provisions of Legislative Decree 6 September 2005 n. 206 (and subsequent amendments and additions), the Consumer Customer, if not satisfied with the products or the content of the services purchased from the Seller, may return the products themselves or renounce the right to provide the services and obtain a refund of the price already paid in place of advance payment.
Methods of exercise: To this end, the Customer must contact the Seller within 14 days following the delivery of the products or within 14 days following the purchase of the services, by sending a communication via registered letter with return receipt (at Via Milano 70, Napola ( TP) 91016), containing all the information necessary and useful for a correct processing of the return and refund procedure. This communication must necessarily contain everything indicated below: a. the express will of the Customer to want to withdraw in whole or in part from the purchase contract; b. the number and copy of the document (invoice - transport document) proving the purchase of the order for which the right of withdrawal is to be exercised; c. the description and codes of the Products with respect to which the right of withdrawal is exercised. The re-credit, including shipping costs, will be made by the Seller within 14 days of receiving the aforementioned communication via registered letter with return receipt.
Following receipt of the communication with which the Customer communicates his will to exercise the right of withdrawal, the Seller, having verified the correspondence with the above requirements, will agree, also via e-mail, with the Customer on the modalities with which to return the products.